The NBI® is a 30-question diagnostic survey that indicates your personal thinking preferences. Your thinking preferences influence the way you communicate, make decisions, solve problems, and manage those around you. Understanding your thinking preferences can give you a new perspective on yourself and those you interact with every day.

When a conversation isn't going well we easily fall into any of five traps. When we don’t understand those thinking traps or the assumptions

I don't know how many people I have written off in my life because of communication styles. I know it's probably a lot though. I suspect I have been written off by a lot of people for the same reason. We all fall into conversation traps that can cause us to misunderstand and disconnect from each other.